Privacy Policy

1. This website

This website runs our own analytics, on our own servers, and shares that with no one. It sets two cookies: one that tells a visit apart from the next for two years, and one that groups a visit into a session for six hours. Neither holds anything about you; each is a random identifier. From them we record which pages were viewed, roughly where from (country and city, from the network address, which we do not store), the kind of device and browser, and how you arrived, such as a search engine or a link. There are no advertising trackers.

We also use Origami, a service that tells us which companies visit this website. For each page you view, your network address, browser type, the page's address and a random identifier stored in your browser are sent to Origami, which looks the network address up to find the organisation it belongs to. It works at the level of a company and does not identify you as a person. We use it to understand which businesses are interested in what we do.

We also use Apollo, a sales platform, for the same purpose. Its script loads from Apollo's own servers and may set its own cookies. For each page you view it sends Apollo your network address, browser type and the page's address, and Apollo uses them to work out which company the visit came from. We use it to understand which businesses are interested in what we do and to follow up with them.

If you use the contact form, we keep what you type -- your name, your email address and your message -- so that we can reply. We do not add you to a list and we do not share it.

Our hosting provider processes standard server request data, such as IP address and browser type, for security and to deliver the page. We do not use that data to build a profile of you and we do not have access to it in a form that identifies you.

2. How we use information

We use the information above to:

• Reply to you when you contact us.
• Understand which pages are useful and which businesses are interested in what we do.
• Diagnose faults, investigate abuse and keep the website secure.
• Meet our legal and tax obligations.

3. What we do not do

• We do not sell personal information, and we never have.
• We do not share it with advertisers or data brokers.
• We do not use it to train machine learning models.

4. Service providers

We share data only with the providers needed to run this website, and only to the extent needed.

We may also disclose information if required by law, or to protect our rights, safety or property. If the business is sold or merges with another company, data may transfer as part of that transaction, and this policy will continue to apply until it is replaced.

5. Security

All traffic to this website runs over HTTPS. No system is perfectly secure. If a breach affects personal information, we will notify the people affected and the relevant regulator as required by law.

6. International transfers

We are based in the United States, and our providers operate globally. Information is processed in the United States and may be processed in other countries whose data protection laws differ from those where you are.

7. Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy in a portable format, object to or restrict how we use it, and withdraw consent where we relied on it. You also have the right to complain to a data protection authority in your country.

California residents have the right to know what personal information is collected and to request deletion. We do not sell or share personal information as those terms are defined by the CCPA, so there is nothing to opt out of. We will not discriminate against anyone for exercising a right.

To make a request, contact us using the details below. We will respond within 30 days.

8. Children

This website is intended for businesses. It is not directed at children under 16, and we do not knowingly collect their personal information. If we learn that we have, we will delete it.

9. Changes to this policy

We may update this policy as the website changes. The date at the top shows when it was last revised.

10. Contact

Questions about this policy, or requests about your data, can be sent to privacy@toolboxtechnology.com.